Help! My Car Got Dented While Parked at the Shops

Key Takeaways

  • Shopping centre parking lots are common places for car dents due to tight spaces and high traffic.
  • Always check for contact details or witnesses if you find damage on your parked car.
  • Security footage can be valuable in identifying the responsible party.
  • Having Scratch and Dent Insurance helps you keep your car in showroom condition.

Parking lots at the shops are often busy and cramped, making them hotspots for car dents and scratches. Whether it’s a door swung open too wide, or a runaway trolley, your car can easily end up with scratches or dents. If you’ve found a dent on your parked car after a shopping trip, you don’t have to panic if you have Scratch and Dent Insurance from Bidvest Insurance.

Why Do Cars Get Dented in Shopping Centre Parking Lots?

Tight parking spaces are often crammed with big cars, shoppers, and trolleys moving in all directions. This is the perfect breeding ground for scratches and dents. 

  • Tight Parking Spaces: Limited space between cars increases the chance of door dings.
  • Careless Drivers: Drivers reversing or manoeuvring can cause minor bumper dings.
  • Runaway Shopping Trolleys: Loose trolleys can roll into parked cars, leaving dents or scratches.

What To Do If You Find a Dent on Your Parked Car

Finding a dent on your vehicle is frustrating, but following these steps can make the process easier and protect your interests.

Step 1: Check for Contact Details or Witnesses

Look around your car for any notes left by the person responsible. Sometimes, a responsible driver may leave their contact information under your windscreen wiper or with nearby security personnel.

Step 2: Look for Security Footage

Many shopping centres have cameras monitoring parking areas. Visit the management office or security desk to request access to footage that might show the incident or the vehicle involved. This evidence can be crucial if you want to report the matter.

Step 3: Report the Incident

Consider reporting the incident to the nearest police station. A police report can support your insurance claim and protect you from liability.

Step 4: Document the Damage

Take clear photos of the dent from multiple angles, including close-ups and wider shots showing the location of your car. Write down any relevant details, such as the time and date.

Step 5: Claim from your Scratch and Dent Insurance

If you have Scratch and Dent Insurance from Bidvest Insurance, be sure to claim as soon as possible. Our Scratch and Dent Cover can help you repair your car quickly. We offer affordable, reliable cover to keep your vehicle looking its best and maintain its resale value.

How Scratch and Dent Insurance from Bidvest Insurance Can Help

Bidvest Insurance’s Scratch and Dent Cover is designed specifically to protect your wallet and keep your car in showroom condition.

  • Affordable Repairs: Fix minor dents and scratches without out-of-pocket expenses.
  • Quality Service: Access trusted repairers who restore your car to its showroom shine.
  • Peace of Mind: Enjoy worry-free parking knowing you’re protected against parking lot dings and dents.

Why Choose Bidvest Insurance Scratch and Dent Cover?

Choosing Bidvest Insurance means partnering with a company that values customer dedication, innovation, and trustworthiness. Our Scratch and Dent Cover stands out because:

  • There’s no limit on the size of the damage, or whether the damage is on more than one panel.
  • Our claims process is simple and customer-friendly.
  • We offer a wide range of Value-Added Insurance products.
  • We actively support community initiatives, reflecting our commitment beyond insurance.

Frequently Asked Questions (FAQs)

What Should I Do If I Find a Dent, But No Contact Details are Left?

Try to get security footage from the shopping centre and report the incident to the police if the damage is severe. Document everything carefully.

Will Claiming Scratch and Dent Cover, do I Have to Pay an Excess?

No. With Bidvest Insurance’s Scratch and Dent Cover, you pay zero excess fees.

How Quickly Can I Get My Car Repaired?

Once you contact Bidvest Insurance, we’ll guide you to trusted repairers who offer fast and quality service.

Does This Cover Apply Only to Shopping Centre Parking Lots?

No, the cover applies to dents and scratches from various situations, including parking lots, driveways, and more.

Don’t let a dent ruin your day. With Bidvest Insurance’s Scratch and Dent Cover, you can get your car repaired quickly, affordably, and without hassle. Complete the form below to get Scratch and Dent Insurance from Bidvest Insurance.

Cover for you and for your car.

Bidvest Insurance offers a wide range of insurance products to meet both your personal and vehicular needs.

  • Legal Angel
  • Scratch and Dent
  • Tyre Angel
  • Theftbuster Plus
  • Warranty

Simply complete your details so a Bidvest Insurance consultant can call you back to assist you.

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